Custom cake orders require a minimum of 4 days notice.
If you need your cake sooner, please get in touch with me directly at hello@nicabakes.com, depending on my schedule, some cakes may be fitted in earlier.
For Standard Cakes (pre-designed menu cakes), the timelines are shorter: only 48 hours.
Yes! I encourage you to send as many details and references as possible (photos, colors, themes, decorations). The more references I receive, the better I can understand your vision.
No. Because my cakes are individually handcrafted, each one has its own charm.
Small variations in color, texture, or decoration are part of the artisanal process and that’s exactly what makes your cake delicious and special.
Yes, all payments must be made in advance. Your order is only considered confirmed once payment has been received.
Our cancellation policy is:
Delivery is available only for custom orders with two or more tiers. As I run my business on my own, I’m unfortunately unable to offer delivery for most orders.
I highly recommend using Uber Package for collection. It’s an affordable and reliable option, and I’ve had many cakes delivered this way, all arriving safely.
I carefully position the cake in the vehicle and provide the driver with handling instructions to help ensure a safe delivery.
Yes, gluten-free options are available upon request. However, please note that they are suitable for dietary preferences only, because my kitchen regularly handles gluten, these cakes are not suitable for coeliacs or those with severe allergies.
Please transport your cake carefully:
Standard Cakes: cannot be modified, as they are fixed menu designs.
Custom Orders: can be modified up to 7 days before pickup/delivery.
Please note: changes may incur additional costs, since different decorations require specific materials and extra preparation time.